Privacy policy

General explanation

This website is the property of Les Gazelles de Bruxelles VZW, with registered office at Marcqstraat 17, 1000 Brussels and with company number BE 0555.737.546 (hereinafter referred to as “Sportswitch”). Sportswitch is an initiative and brand name of the non-profit organization Les Gazelles de Bruxelles .

Sportswitch is committed to the protection of your personal data and attaches great importance to the privacy of the users of its website, its customers and its contacts. This means that everything possible is done to protect your privacy as much as possible and to ensure that you can confidently entrust us with your data, without it being misused.

Sportswitch therefore treats your personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (the General Data Protection Regulation, hereinafter: GDPR) and the Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data.

During your visit to our website, when we carry out an assignment for you or we communicate with you, you may share personal information with us, so that we cannot only identify you as an individual (for example your name and first name, your e-mail address , your home address, your landline or mobile telephone number, etc.) but can also answer your questions or provide services. These are the personal data discussed below. By using our website www.sportswitch.be and/or our services, you unconditionally accept this privacy statement as well as the general terms and conditions of use.

What is meant by “data processing” and who is responsible for it?

This refers to any type of treatment of personal data. This concept includes, among other things, an operation or set of operations which is performed on personal data or on sets of personal data, whether or not carried out by automated means, such as collection, recording, organization, structuring, storage, updating or modification, retrieval, consultation, use , providing by transmission, disseminating or otherwise making available, aligning or combining, blocking, erasing or destroying data.

The processing of personal data takes place via this website and other ways in which Sportswitch can receive this data, such as e-mail, correspondence or registration forms.

Sportswitch is responsible for the processing of your personal data.

Purposes and legal basis of the processing of your personal data

Personal data is processed on the basis of Article 6.1 GDPR.

Sportswitch processes your personal data for the following purposes:

- Taking measures to verify your (personal) data when registering for an account on the website and shop, as well as taking measures to secure your personal data;

- Checking the status of a “company”, in particular checking the data in the Crossroads Bank for Enterprises;

- Proceeding to the delivery and invoicing of the products offered via our website or via another means;

- Checking your creditworthiness or that of your company,

- The technical administration of our website and shop, as well as the management of our customer administration.

In addition, Sportswitch processes your personal data if this is necessary to promote our legitimate interests or those of a third party, for the following purposes:

- The exercise of fundamental rights, including the filing of legal proceedings, both by us and by a third party;

- Providing up-to-date information about possible offers or novelties, whether or not based on pseudonymised user profiles;

- Personal advice, including by sending newsletters, by drawing up pseudonymised user profiles in which we personalize our offers based on your surfing behavior;

- Checking the status of a “company”;

- Checking your creditworthiness or that of your company;

- Avoiding fraudulent use of our website and shop;

- Prospecting and marketing.

Furthermore, by agreeing to this privacy statement you give us your consent to process your personal data for the following purposes:

- Contacting you to answer your question or comment, both by e-mail and by telephone;

- Providing up-to-date information about possible offers or novelties, whether or not based on pseudonymised user profiles;

- After anonymizing the personal data, to compile statistics regarding the number of visits to the different parts of the website;

- Processing your application;

- To offer or perform our services to you;

- For all other purposes for which you have given your consent.

If Sportswitch attempts to process your personal data for a purpose that is not provided for in this privacy statement, we will contact you at the e-mail address you provided to inform you about this new processing and its purpose. You will of course have the option to refuse this processing.

The legal grounds on which Sportswitch processes your personal data are the following:

- The permission we have obtained from you to process your personal data;

- The necessity for the execution of an agreement to which you are a party;

- The necessity to comply with a legal obligation to which we are subject;

- The need to protect your vital interests or those of another natural person.

Please note that certain functionalities of our website will not be available if you do not wish to provide your personal data or refuse the use of certain cookies.

You always have the right to withdraw your given consent. This can be done by sending us a written or electronic request with proof of your identity or by unsubscribing from our newsletter.

As stated in our cookie statement, you can always withdraw the permission you have given us to place non-functional cookies by clicking on the button at the top of the cookie statement.

However, the withdrawal of your consent does not affect the lawfulness of the processing that already took place on the basis of your consent before its withdrawal.

Communication of your personal data

1. The information that you provide to us yourself

If you wish to use the contact form, we ask you to provide personal data. You provide us with personal data at that time. By sending us an email, you share personal data with us (your email address and your name, first name, address, telephone number, photo, depending on what you write in your email message). This data is used to fulfill our possible contractual obligations with you and the service for you, to answer your questions and for direct marketing purposes. This data is stored on secure servers of Sportswitch or those of (one of) its processor(s) (e.g. hosting company), which is also strictly bound to confidentiality with regard to your personal data.

2. The data collected based on your use of the website

We collect information about the way you use our services and website. This way we are able to tailor our services even better to your needs and interests. We also use cookies to collect data about the use of the services.

3. The data from third parties

In principle, Sportswitch does not receive your personal data via third parties. We do not collect or use information for purposes other than those described in this privacy statement.

Transferring your personal data to third parties

Sportswitch does not transfer personal data to third parties unless this is necessary to achieve the intended purposes. In that case, the customer's personal data will be shared with other companies within the European Economic Area that are directly or indirectly connected to Sportswitch or with any other partner of Sportswitch.

Sportswitch guarantees that these recipients will take the necessary technical and organizational measures to protect the personal data.

How long are personal data kept?

The GDPR does not prescribe a specific retention period for storing personal data. The basic principle is that personal data is not kept longer than necessary. What is necessary depends on the specific situation.

Sportswitch will not store the personal data it processes for longer than necessary to achieve the purposes set out in this privacy statement and for which the personal data were collected.

The personal data that you provide to us in the context of our contractual relationship or when you ask us a question will be kept for a period necessary to provide you with services or answer questions, taking into account contractual and/or legal obligations that we may have to store this data. For example, every company, including Sportswitch, is legally obliged to keep certain documents for a certain period (for example on the basis of tax legislation, the Archives Act, the personnel file, invoices, etc.).

What are your rights regarding your personal data?

1. Right of access, correction and deletion of data

Your personal data are and remain your personal data. You retain full control. We therefore apply optimal transparency, fairness and legality towards you for its use, whereby you retain control of your personal data and what happens to it.

You have the right to request access to the personal data that Sportswitch processes about you. If this information proves to be incorrect, you have the right to have this information corrected.

You also have the right in principle to have the personal data relating to you deleted. Such erasure of personal data is not possible when the processing of your personal data is necessary or intended for the substantiation or defense of a legal claim.

Your request for erasure may also be refused where this is required in the public interest, for the protection of the rights and freedoms of others or under the exceptions listed by law. These legal exceptions are listed in Article 17 GDPR:

- The processing is necessary for exercising the right to freedom of expression and information;

- The processing is necessary for compliance with a legal processing obligation under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

- The processing is necessary for reasons of public interest in the field of public health;

- The processing is necessary for scientific or historical research or statistical purposes and insofar as the right to erasure threatens to make impossible or seriously compromise the achievement of the purposes of that processing;

- The processing is necessary for the establishment, exercise or defense of legal claims.

2. Restriction of processing and objection

In certain cases you have the right to have the processing of your personal data restricted. This is possible, among other things, if you dispute the accuracy of the personal data or if the processing is unlawful. Where appropriate, we will only store your personal data.

You also have the right to object to the processing of the personal data concerned based on Article 6.1 (f) GDPR, including profiling based on those provisions. Such an objection is not possible if the processing of your personal data is necessary for the execution of an agreement.

3. Portability of personal data

You have the right to obtain a copy (in a structured, commonly used and machine-readable form) of your personal data and to have the personal data forwarded to another company.

4. Automated decision making

You have the right not to be subject to a decision based solely on automated processing if this produces legal effects concerning you or significantly affects you. This is not possible if this decision is based on your consent.

The exercise of your rights

Exercising these rights is free of charge and can be done by sending a request by e-mail to info@sportswitch.be or by post to the address of the registered office at Marcqstraat 17, 1000 Brussels.

In this request, you must provide sufficient proof of your identity and include the necessary information so that Sportswitch can fulfill its obligations.

If You submit requests that are manifestly unfounded or excessive, Sportswitch has the right to charge a reasonable fee or to refuse the request. In the latter case, we will inform you of this in writing.

Complaints

If you believe that the processing of your personal data by us would violate the provisions of this privacy statement or the GDPR, you have the right to file a complaint with the Data Protection Authority via the s e link .

Safety

Sportswitch has developed security measures that are adapted at a technical and organizational level to prevent the destruction, loss, falsification, modification, unauthorized access or inadvertent notification to third parties of your personal data collected on our website or in any other way. as well as to avoid any other unauthorized processing of your personal data.

Under no circumstances can Sportswitch be held responsible for any direct or indirect damage resulting from incorrect or unlawful use of your personal data by a third party.

The use of “cookies”

This website, www.sportswitch.be , uses cookies. In the overview below we would like to inform you about the use of these cookies.

Please note that certain media will not be available if you do not accept the relevant cookies.

1. What are cookies?

During your visit to the site, 'cookies' may be placed on the hard drive of your computer. A cookie is a text file containing pieces of technical information (internet settings) that is placed by the server of a website in the browser of your computer or on your mobile device when you consult a website.

Cookies also include so-called 'scripts'. A script is a programming code that is used to ensure that our website functions optimally and interactively.

The term 'cookies' also includes 'web beacons', 'pixel tags' or 'social media cookies'. These are used for the integration of various social networking sites on www.sportswitch.be . Embedded third-party elements, or in other words content stored with a third party, can also be displayed on our website.

Since cookies are personal data, their processing is governed by our privacy statement. The processing of functional cookies is based on our legitimate interest, as the functional cookies are required for the proper functioning and security of www.sportswitch.be . The other cookies will not be placed unless www.sportswitch.be has received your permission.

2. Types of cookies

A. Origin

When you visit our website, different types of cookies may be used. 'First party cookies' are cookies that are placed directly on the website by www.sportswitch.be . 'Third party cookies' are cookies placed by third parties on www.sportswitch.be , in particular because www.sportswitch.be incorporates elements from other websites.

B. Expensive

'Persistent cookies' remain on your device for the life of the cookie. They are activated every time you visit www.sportswitch.be .

'Session cookies' simplify and link the user's actions during the browser session. Each time you open the browser screen, these cookies are temporarily placed. Session cookies are deleted when the browser is closed.

C. Function/purpose

The 'functional cookies' are the cookies that are necessary to facilitate the functioning of the website and ensure a personalized experience (for example, where applicable, the language setting or in the case of the webshop, the functionality of the shopping cart).

The 'non-functional cookies' are used for statistical, social and commercial purposes and are separate from the technical support of www.sportswitch.be and do not meet the conditions to be exempt from the consent obligation. Your explicit consent is required for the placement of these cookies.

The 'analytical cookies' ensure that we can map the statistics of the website. By using Google Analytics, a web analysis service offered by Google Inc., such analytical cookies are placed on your computer to analyze how visitors use the website (which pages are the most popular, what problems visitors encounter certain pages, etc.). The data collected as part of Google Analytics is stored on the servers of Google Inc. By using this website, you consent to the processing of information by Google in the manner and for the purposes described above.

'Performance cookies' can be used to measure how many visitors have visited a particular web page or to list popular web pages. We can also find out how you arrived at our website. Based on this information, we ensure that our website can be improved and we optimize the user experience.

D. Consent

The information generated by the cookies about your use of the website can be transferred to Sportswitch's own secure servers or a data processor that is also strictly bound to confidentiality with regard to your personal data. We use this information to keep track of how you use the website, to compile reports on website activity and to offer other services relating to website activity and internet usage. By using our website, you agree to our use of cookies. You can always refuse the use of cookies by choosing the relevant settings in your internet browser, but we would like to point out that in that case you may not be able to fully use all the features of our website.

E. Management of cookies by the user

Sportswitch uses cookies to remember the preferences of users of its website. Cookies are also used to allow the user to explore the website and to provide certain functions. Another use of cookies is to ensure safe use of the website and thus help to optimize visits to the website for its users.

Web browsers offer the ability to manage cookies. This way you can disable the use of cookies. It is also possible to delete cookies that have already been installed.

You can delete cookies automatically or manually via your internet browser and you can indicate whether certain cookies may be placed or not. You can also set your internet browser in such a way that you receive a message when a cookie is placed. More information about these options can be found in the instructions of the Help function of your browser.

The website www.sportswitch.be uses Zyro (part of Hostinger International Ltd) so that the visitor can always consult the current necessary, functional, analytical, performance and advertising-oriented cookies via the 'preferences' button in the cookie module with the type and its term.

Sportswitch is not responsible or liable for the accuracy, completeness or usefulness of the information provided by Zyro.

Amendments

This privacy statement is tailored to the use of and the options on this website. Any adjustments and/or changes to this website or other ways in which we collect and process data may lead to changes in this privacy statement.

Sportswitch may also be obliged to adapt this privacy statement to new legislation and/or recommendations from the Data Protection Authority or recommendations from the European Data Protection Authority.

Applicable law and competent courts

This privacy statement falls under the exclusive application of Belgian law. In the event of a dispute regarding the validity, application, interpretation or enforcement of this privacy statement, only the courts of the judicial district of Brussels have jurisdiction to hear such disputes.

If you believe that the processing of your personal data infringes the General Data Protection Regulation, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State where you normally reside, have your place of work or where the alleged infringement has been committed.

Questions and feedback

We check on a very regular basis whether we comply with applicable privacy legislation and this privacy policy. If you have any questions or would like further explanation about this privacy policy, you can contact us: info@sportswitch.be - tel 0492 35 67 53.